At Fields, we understand how important your data is. Whether
you’re an international giant like Warner Brothers or a student who’s
lost his thesis, we’re committed to recovering your data as quickly and
cost effectively as possible. Last year, we regularly recovered data
from media that other data recovery companies said was impossible.
With over 18 years experience, we recover data from all
laptop and desktop hard drives, removable media and multi-disk RAID
devices. As an industry leader, our data recovery service is officially
approved by all leading hard drive manufacturers, including Fujitsu,
Hitachi, IBM, Iomega, Lacie, Maxtor, Samsung, Seagate, Toshiba and
Western Digital.
Why Choose Fields?
CHECK OUT OUR BLOG FOR DATA RECOVERY TIPS AND THE LATEST AT FIELDS DATA RECOVERY.
Fields’ FREE Evaluation Service will tell
you, with certainty: (1) Whether or not your vital data can be
recovered, (2) Exactly how much it will cost, with no hidden fees, and
(3) How quickly you can expect to have it returned to you.
Fields’ No Recovery, No Fee service includes:
- FREE Consultation
- FREE Bench Test
- FREE Return Shipping †
- GUARANTEED to get your
approval before you incur ANY costs
- FREE Evaluation Report
- FREE Analysis
- FREE Fixed Price Quotation
- FREE After-Sale Support
- FREE Emergency Phone Line
Even in the rare cases where Fields requires parts we will
cover these costs in our no recovery, no fee service for the first
attempt (charges for parts on subsequent attempts are no-obligation).
Last year, Fields performed over 20,000
diagnostics*. This has given our engineers the kind of experience and
expertise that makes possible a service that our competitors simply
cannot match, enabling us to routinely recover data that other companies
declare ‘unrecoverable’.
Data Recovery Process
Stage 1 – Getting your media to Rapid Data Recovery
- Package the drive up well in a box.
- Download and complete the shipping form and enclose it with the media.
- Send it securely via Royal Mail Special Delivery or Courier.
Stage 2 - Diagnostic and Recovery Process
- On receipt a unique ID which will be emailed to you and the diagnostic process will begin.
- Once
the diagnostic process is completed, a member of our customer support
will contact you with the results and a file listing will be e-mailed
to you.
- On the rare occasion that the data can not
be recovered, we will arrange for the drive to be returned to you
securely. Please refer to our return policy for further information.
Stage 3 - Return of Data
- Data is transferred onto return media (usually DVDs). However if over 30GB then it will be put onto a Hard drive that will be loaned for 14 days.
- On receipt of payment the recovered data is returned by secure next day delivery.
- A copy of the data is retained for 7 days in case of query, after which the data is securely wiped and the job is closed.
Industry Professionals Choose Fields
In 2006 we also established the industry’s largest affiliate scheme which now boasts over ONE THOUSAND registered partners.
That means that over a thousand computer engineers, IT
managers, and computer store owners were sufficiently impressed by our
service to commit to sending all their data recovery problems to Fields in preference to any other company!
Our Promise
As data recovery is a highly specialised field requiring
specific skills, hardware and expertise, Fields recommends that data
recovery is always left to the professionals. Entrust your data recovery
to Fields and we promise that within 24 hours of receipt:
- Our highly experienced data recovery technicians will analyse your media
- A dedicated account manager will provide a comprehensive diagnostic report
- You will receive an all-inclusive, no obligation, quote
In addition, in the unlikely event that you reject our quote, we offer Free Return Postage for some media types. Please refer to our Return Drive Policy for further information.
Fields also recovers and returns data faster than any other company in the UK. Our current turnaround time is less than 3 working days for the vast majority of jobs. That’s why in 2009 over 97% of customers said they would recommend Fields Data Recovery.
* Based on the period January 2009 – December 2009
Our Clients
IBM is one of the high-tech industry
leaders. At the end of 2005, IBM employed over 30,000 personnel
worldwide and had a revenue stream of over $91 billion. In 2005, Fields
Data Recovery began a working relationship with IBM; providing them
with a data recovery solution for all their failed media. By the end of
2005, Fields Data Recovery had received over 15 failed hard drives, and
successfully recovered 12 within a 4 day window.
Reuters is a global information company
providing indispensable information tailored for professionals in the
financial services, media and corporate markets. Their information is
trusted and drives decision making across the globe. Reuters have a
reputation for speed, accuracy and freedom from bias. Since the summer
of 2005, Fields Data Recovery have received a number of hard drives and
RAID servers from Reuters international offices, resulting in Fields
Data Recovery becoming Reuters preferred suppliers in December 2005.
Lexmark International is a
leading developer, manufacturer and supplier of printing solutions,
including laser and inkjet printers, multifunction products and services
for offices and homes in more than 150 countries. In 2004, Fields Data
Recovery received a hard drive from Lexmark International. The hard
drive contained promotional data that was to be used for a forthcoming
conference and presentation. Fields Data Recovery was able to return all
of the data stored on the hard drive to the client within 72 hours.
TDK are one of the world’s
largest and most recognised brands. TDK currently employ is excess of
42,000 employees and has over 25,00 shareholders worldwide. In early
2004, Fields Data Recovery received a Compaq Server that contained two
SCSI hard drives. Each hard drive contained numerous data files relating
to the management of one of TDK’s UK offices. One of Fields’ data
recovery experts was able to recover both hard drives and return the
data on DVD to the users with 72 hours.
Hallmark Cards, a privately owned company
based in Kansas City, Missouri, is the largest manufacturer of greeting
cards in the United States. Some 50% of greeting cards sent in the
United States every year are manufactured by Hallmark. In November 2005,
Fields Data Recovery received a laptop hard drive with multiple bad
sectors. Using various data recovery techniques Fields’ engineers were
able to recover the data and return it before the end user returned from
annual holidays.
American Express is one of the world
largest payments processing companies. The attributes that today are the
hallmarks of the American Express brand include trust, integrity,
security, quality and customer service. These same attributes are also
demanded from all of American Expresses suppliers. Since 2004, Fields
Data Recovery has successfully recovered various types of digital media
from a number of centres worldwide.
Hewlett Packard is a technology
solutions provider to consumers, small & medium sized businesses and
institutions globally. In 2003, Fields received a RAID array server
from one of Hewlett Packard’s UK offices. This server contained all the
staff’s data files along with the offices exchange database. One of
Fields Data Recovery experts was able to re-build the RAID array system
and return the complete system to HP within three working days.
Lycos is one of the world most recognised
internet search engine and web directory. It was born from a research
project by Dr. Michael Mauldin of Pittsburgh’s Carnegie Mellon
University (CMU) in 1994. In July 2005, Fields Data Recovery received a
Toshiba PCMCIA hard drive from Lycos’ UK division. After successfully
recovering all the data, the information was return within four days. To
data Fields Data Recovery has received an additional 12 hard drives
from Lycos worldwide operation with 11 successful recoveries.
Peugeot is a major car brand, which is now
part of PSA Peugeot Citroën. In 2004, PSA Peugeot Citroën sold
3,375,000 passenger cars and light commercial vehicles, which
represented a 5.6% share of the global market and made Peugeot Citroën
Europe’s second largest carmaker with a 14.7% market share. In early
2006, one of Fields Data Recovery’s international branches received a
failed laptop hard drive, which had suffered a motor failure. Using
specially designed hardware, Fields’ engineers were able to repair the
drive just long enough to recover the critical data.
Marriott Hotels & Resorts is
the one of the most trusted names in the hotel industry; over the years
the Marriott Hotel has built up a reputation for consistent quality and
its genuine care. In 2003, One of Fields Data Recovery’s leading
engineers successfully recovered data from the Marriott Hotels
accommodation centres. This hard drive contained all the current
bookings, room account data and employee’s personnel information.
Alcatel provides communications solutions
to telecommunication carriers, Internet service providers and
enterprises for delivery of voice, data and video applications to their
customers or employees. Alcatel have global sales of €12.3 billion and
operates in more than 130 countries.
Campbell’s Soup are the world’s largest
soup manufacturer and a leading producer of juice beverages, sauces,
biscuits, and confectionery products. Since 2004, Fields Data Recovery
has received several laptop and desktop hard drives for data recovery.
To date, Fields has been able to recover 92% of the media sent to our
laboratories, and return the data within an average time frame of 72
hours.
With an annual turnover of in excess of
£750 million, Princes’ are the leading importer of canned food in the
UK, the third largest soft drinks manufacturer and have brands ranging
from Princes, Napolina Italian foods, Virgin Cola and Shippams spreads
to Aqua-Pura natural mineral water and Crisp ‘n Dry cooking oil. In
December 2005, Fields Data Recovery recovered all 30GB of data from a
site laptop within 48 hours.
Electronic Arts are one of the world’s
largest games produces and have developed some of the worlds most
popular titles including Fifa, Madden NFL, Medal of Honour, SimCity and
Populous. In the autumn of 2005, Fields Data Recovery received a laptop
hard drive with extensive head failure. Although the engineers at Fields
were unable to recover the files require, the IT support staff were so
impressed with the service offered that Fields Data Recovery instantly
became Electronic Arts preferred supplier for all data recovery needs.
Proctor & Gamble employs nearly 98,000
people, working in almost 80 countries worldwide. Proctor & Gamble
began as a family-operated soap and candle company in 1837. However,
today the company provides many different and diverse products and
services of superior quality and value to consumers in 140 countries.
Since its launch, Fields Data Recovery has been providing P&G with
high quality data recovery solutions. To date Fields have recovered over
20 hard drives for Proctor & Gamble worldwide.
LogicaCMG is a major
international force in IT services and wireless telecoms. It provides
management and IT consultancy and systems integration to clients across
diverse markets, including: telecoms, financial services, and the public
sector. Since 2003, Fields has received hard drives and other forms of
digital media for data recovery including a number from LogicaCMG UK’s
headquarters based in London.
Marconi is a multi-regional
designer, manufacturer and supplier of information technology and
telecommunications equipment and services. During 2004, Fields has
received several hard drives for its data recovery service. Most
notably, in February 2004, Fields Data Recovery received a laptop from
Marconi’s wireless division. The hard drive contained a digital
presentation for a conference 48 hours later. The engineers of Fields
Data Recovery were able to recover this and all other data, and the
presentation was e-mailed back to the user within 24 hours.
NHS Direct is a 24-hour nurse
advice and health information service, providing confidential
information on various health conditions, as well as providing
information on local healthcare services, such as doctors, dentists or
late night opening pharmacies. In 2004, Fields received a hard drive
that was used to store all the call logs from one of NHS Direct’s Call
Centres. Fields’ data recovery experts were able to recover all of the
key data and return it to the centre and thus prevent valuable data
being lost forever.
First is the UK’s largest surface
transportation company with a turnover of nearly £2.5 billion a year
and some 62,000 employees across the UK and North America. In 2004,
Fields Data Recovery successfully recovered key data from one First’s
financial directors laptops, all data was returned to First Group's IT
division with three working days.
The British Geographical Society
was founded in 1830 for the advancement of geographical science and has
been among the most active of the learned societies ever since. The
British Geographical Society is now the largest geographical society in
Europe, and one of the largest in the World. During 2004, Fields Data
Recovery received a 500GB Lacie hard drive containing key scientific
data from a volcanic eruption. The engineers at Fields were able to
successfully recover all 286GB of data and the information was returned
on a new external USB device within three days.
Warner Brothers Entertainment is
one of the world’s largest corporations and is a fully integrated,
broad-based entertainment company. Warner Brothers has built up a
reputation as a global leader in the creation, production, distribution,
licensing and marketing of all forms of entertainment. In 2004 and
2005, Fields Data Recovery has received and successfully recovered
several hard drives belonging to staff in various departments of Warner
Brother’s UK offices.
In 2005, Red Bull purchased the
Racing unit of Jaguar. During 2004 and 2005, Fields Data Recovery
successfully recovered data for the marketing and accounts departments
of Jaguar Racing and since the New Year recovered data from several hard
drives from the newly formed Red Bull Racing.
“Thank you for your fantastic service. You have been the most
pleasant company I have ever dealt with and i will recommend you to
everyone i know who needs a service provided by you! I have received all
of the Data and my girlfriend (her HDD) is very grateful!!”
Harry Proctor, North Yorks, January 2010 [ Read More ]
Thank you for your fantastic service. You have been the most
pleasant company I have ever dealt with and I will recommend you to
everyone I know who needs a service provided by you! I have received all
of the Data and my girlfriend (her HDD) is very grateful!!
Harry Proctor, North Yorks, January 2010
Just to say many thanks for the data recovery work on my
laptop before Christmas, I was very pleased with the results and would
certainly recommend your services and indeed use them myself if disaster
befalls me again!
Nicholas Stone, Sydenham, January 2010
I just wanted to say a massive thank you to you & your
team who managed to retrieve the majority of my hard drive. I believe
you have managed to get back all my photos which is what I was most
concerned about, as there were some very precious memories on there. You
certainly made our Christmas.
Kerri Welch, Cornwall, December 2009
I received my disks today – thank you! So nice to be able to
use these again. 6 years of my life there! Thank you - and all who took
part in the recovery.
Elizabeth Wells, Kent, December 2009
Just want to say thank you for organising the recovery of our
data on the hard drive. Received it yesterday morning and it is
fantastic to have all the data recovered which we thought we had lost
for good. Thanks for your help,
Jane Rees, Carnforth, December 2009
Thank you very much for organising the recovery of my data
from my lacie h/drive and getting it all back to me so efficiently (on
the buffalo drive). I have mentioned your excellent service to the
technician and other staff at the university where I teach, should they
ever have need of a similar service in the future.
Graham Morgan, Bath, November 2009
Many thanks for recovering my Hard Drive data, and I am
especially impressed by the Hitachi SignatureMini you sent it back on.
Thankyou for a great service, and if I do need you in the future, I'll
be sure to drop you a line again.
Mark Broughton, Lancashire, October 2009
is a huge relief to have everything back and available to me again.
Gareth Morgan, London, July 2009
Thank you for your report, the DVD of the results has
literally just been delivered here so your despatch service is
impeccable!! Thank you all for your efforts.
Bob Pedrick, Bristol, June 2009
I am not technical at all and was a bit wary of contacting a
data recovery company when I lost all my work, but the staff at Fields
really put me at ease. My files are now recovered and I am a very happy
customer!
Lucy Saunders, Rotherham, April 2009
We had unsuccessfully used another data recovery company
before contacting Fields - I wish we had used Fields first as their
customer service was excellent, the job was completed very quickly and
they were even cheaper than the other company too! If we ever need a
recovery service again we definitely will be using Fields.
Sarah Coslett, Manchester, March 2009
Just received the discs with all my data on which is now
backed up as well!... want to say thank you to yourself and all involved
at Fields Data Recovery for your excellent service.
Jenny Dyson, Nottingham, March 2009
Perfect transaction, all my files were recovered very quickly and the communication was excellent.
George Taylor, Carmarthenshire, March 2009
USB disk received in post with my recovered data. All copied
over to my new RAID 1 NAS now – so fingers crossed – no more data loss!
;-) Thanks again for the exceptional quality of this transaction. I got
my data back very quickly and you kept me informed all the way.
Simon Reeki, February 2009
DVD's arrived this afternoon. Thank you very much for quick turn round. Everything seems okay.
Linda Moore, Redcar, February 2009
Thanks. Received. Great communication. I hope, of course,
not to have to do business with you again, but only because that means a
crisis on my end; you folks did very well.
Newton Key, Lincolnshire, February 2009
Just received the replacement hard disk with all our
recovered files on, thanks again for the fast service, would highly
recommend you to anyone who needs a recovery service.
Alice Ryan, Northampton, February 2009
It wasn’t until it was too late that we realised our server
backups were not working as expected. Thankfully your team was able to
retrieve everything we needed very fast. We have found Fields to be a
highly professional company and we would recommend your services to
anyone in a critical situation like ours was! We had constant contact
with our account manager and the engineers throughout the entire
process.
Owen Jones, Pembroke, February 2009
The service you and your company have been provided has been
excellent and if we ever have a data loss issue again I will be sure to
come back to you.
Jeremy Chivers, Patheon UK Ltd, Wiltshire, January 2009
Just wanted to confirm safe arrival of the data disks
yesterday. The files are intact as you indicated, so my daughter is a
happy camper. Thanks again for the speedy and successful service. Much
appreciated. I will keep your company’s details on file for future
reference.
David Milligan, AWM INTL, Sussex, January 2009
Thank you very much indeed. The recovered data has arrived
safely; it appears that absolutely all of my data has been successfully
recovered. I am very relieved to get it back. Thank you again very much
for all your help in recovering my data. Please can you pass my thanks
on to your engineers.
Tim, London, December 2008
Very reasonable prices, I had been given many quotes from
various companies before choosing who to use and Fields were the
cheapest. They did not disappoint either, everything was very
professional and recovered in a very short time, I couldn’t have asked
for more. Thank you!
David Jenkins, Birmingham, December 2008
Got the DVDs and the data is all there. Many thanks.
Jon Fowles, November 2008
Many thanks. It's really been a pleasure to deal with your
firm and I would certainly recommend you to anybody who needs such a
service.
Deborah Chalk, London, November 2008
DVD delivered today and all the relevant data intact. Amazing. Thank you.
Colin Bannister, Suffolk, October 2008
A swift note to tell you that we received the hard disk
safely yesterday. I think I can safely say "Task Completed" - and thank
you for your efforts and those of your boffins on my behalf. I've
given your name to my publishers who have noted it for future reference
with great interest.
John Cleare, Mountain Camera Picture Library, Wiltshire, September 2008
I have received the DVD’s this afternoon. Once again, many thanks to you and your technicians for all your help.
Adam Prance, 20:20 Mobile Group, Cheshire, May 2008
"Stable doors and horses I know! Many thanks to you guys for your efforts and high level of customer service."
Alastair – December 2007
"Thank you for your speedy response, and fantastic work. I will certainly keep your email address handy for next time."
Chris Newman, Ken Stimpson Community School – November 2007
"We seem to be fully up and running again as all of the files
we needed appear to have survived. Thanks SO much for your help. I've
passed your details on to the IT guy who looks after our office block
and a number of blocks around the borough so, hopefully, Fields Data
Recovery might get some more well deserved business out of this. Thanks
also for the 20% discount - HUGE help as this was a bill we hadn't
scheduled in our charity's budget."
Ian Ross, Outside Chance – November 2007
"Many thanks for the recovered data I received last week.
Many thanks for your help and patience with the length of time this has
taken from my end. We sorted it in the end!"
Pamela Webster – October 2007
"Copy disc received today, everything appears to be fine, thanks very much."
Chris Lazenby, Lazenby Graphics Ltd – October 2007
"Everything was fine with my recovered data - I have now restored it to my system and kept the discs as back up."
Simon Todd – September 2007
"Just to confirm that I received the DVD with the recovered files on it…"
James Mills – August 2007
"Many thanks for working on the drive for me. The crash came
right at the worst time as I’m sure they always do and of course
everything else is backed up 3 times but anyway…"
Paul Smith – July 2007
"Thanks for your help, all recovered files are ok."
Gerry Cummings – July 2007
"Our client is really happy with the results, just wanted to
pass this on and let you know we'll definitely be using you again if any
more of our clients need your services."
Jon Haworth, Clarity Computing – June 2007
"I have received my HDD today. I appreciate your excellent service."
Bryan Chillery May 2007
"Just wanted to say thanks again for a Wonderful Service!!"
Nick Burr – May 2007
"I just wanted to pass on my huge, huge thanks to one of your
staff. I called in a panic when my girlfriend's laptop wouldn't start
up. He explained how to check the cause of the problem and within 2
minutes the laptop was fully functioning again. If ever I need to have a
hard drive recovered (heaven forbid!), I know exactly where I'll turn.
Once again, many thanks for some superb advice."
Owen Kemp – April 2007
"Good service – data fully recovered: am now a happier bunny."
James Halstead – April 2007
"Getting my hard drive back was a lifesaver. As a
photographer my content is my life/business, stupid that I let 5 years
worth of content build up on one drive, and have no back up. Trust me
this is a lesson I have learned, and hopefully I won’t need your service
again, but you guys really saved me."
Steve Allen – April 2007
"The loan HDD is being posted back to you today. Thanks for your assistance in this matter."
Graham Walters, Spatial Information Management Team Leader – March 2007
"I have one satisfied customer (who intends to backup properly in the future!), so you also have a satisfied customer. Thanks."
Geoff Tyndall, PC Support Service – March 2007
"Many thanks, yet again I am very impressed by your company, I recommend you a lot."
David Dobson – February 2007
"Thank you very much... Excellent service."
Robert Iles – February 2007
"We got the disc back, all the information was there many thanks for your help!"
Greg Peyton – January 2007
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